Frequently Asked Questions

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Our quotes are given sight unseen. Sometimes conditions are worse than anticipated or the size is larger than expected.  You will receive an email after you schedule to confirm all cleaning details. The price at time of booking is an accurate estimate based on standard scope of work and you will be given a final price on the day of your appointment.   

Initial Cleaning will have a 45% fee added to the price given at the time of booking. 

Recurring clients receive discounts for weekly and bi-weekly appointments!

This is completely up to you! Some clients feel comfortable running errands or hiding out in the basement. Leave us a key, code, or let us in and head out. We will lock up and let you know via text when we are done.

We aim to ring your bell during the desired arrival window and try to be gone within 2-4 hours. The length of time we need depends on the size of the job. You will receive a text notification when we are on our way and when we are finished. 

Our team will provide all equipment and supplies, excluding trash liners, unless the client prefers to provide supplies. To limit cross-contamination, we do not provide a vacuum unless requested. If there are any specific products you have and would like us to use, let us know! Specialty products will need to be supplied by the client.

We currently service Macomb County, and select surrounding areas.   

Anything beyond 20 miles from zip code 48313 requires consideration and will be quoted on a case by case basis

You will pay at the time of service via credit or debit card.

In order for us to use our time as best as possible, please declutter prior to our arrival. We ask that you leave a basket or bin out for any additional items we find when cleaning so they are kept in a safe place.

Pets are a part of the family, and we will clean up after them as well! During service we ask that you do keep your pet somewhere they will be comfortable — not all of our furry friends like the sound of vacuums or unfamiliar people in their space. Let us know how you'd like to handle your pet ahead of time to keep them safe and happy.  

*There is an additional pet fee that will be added at time of booking. Our team members are not trained to clean animal waste; this includes cleaning of litter boxes, dog kennels, and accidents. 

We carry insurance for the work that we do in your home. We also guarantee customer satisfaction. Was something not cleaned the way that you expected? Let us know, and we will do our best to put things right.

We pride ourselves on the quality of clean your home will receive. The number of team members will be based on the type of job. There will typically be 2 technicians.

Of course, as long as you know their home’s details (square footage, rooms etc.) You can go ahead and book them online.  We also offer gift certificates which you can purchase and send virtually. 

If you feel our team members went above and beyond, 100% of your gratuity will go to them for a job well done.